Aatithyah
Key to Smarter Hospitality
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Key to Smarter Hospitality
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Aatithyah – Hospitality Management Platform
Operated by Codrex Digital (OPC) Private Limited
We respect your privacy and your right to request deletion of your account information associated with the Aatithyah platform.
This page explains how users may request deletion of their Aatithyah account and related personal information associated with the Aatithyah Guest App, Aatithyah Hotelier Dashboard, and related hospitality services.
Users may request account deletion by sending an email from their registered email address to:
Subject Line
For Hotelier Accounts
For Guest Accounts
For security and identity verification purposes, deletion requests must originate from the registered email address associated with the account.
After successful verification of account ownership and identity, the following actions may occur:
Account Access Deactivation
Access to the account may be disabled or permanently deactivated.
Profile Information Removal
Profile-related personal information associated with the account may be deleted, anonymized, or removed from active operational systems where applicable.
Guest Documents & Uploaded Files
Uploaded identity documents, profile photos, and verification-related files may be removed from active operational systems where deletion is operationally and legally permissible.
Confirmation Notification
A confirmation email may be sent after the deletion request has been processed.
Certain information may continue to be retained after account deletion requests where required for:
Such retained information may include:
Retained records are protected using reasonable security measures and are not retained for advertising or unrelated marketing purposes.
Where government-issued identification documents have been uploaded through the platform for hospitality verification purposes, such information may continue to be retained where required under applicable hospitality, security, fraud prevention, or legal compliance obligations.
Access to such information remains restricted to authorized personnel only.
Deletion requests are generally processed within 7–30 working days depending on:
For hotel or hospitality business accounts, certain operational, guest, billing, taxation, compliance, and audit records associated with hospitality operations may continue to be retained even after account access is disabled.
Hotels and hospitality establishments remain responsible for compliance with applicable laws relating to guest records and hospitality operations.
If you need help regarding account deletion or privacy-related requests, please contact:
Website: Aatithyah